Questar Assessment Inc. Customer Service Center Awarded BenchmarkPortal Center of Excellence Certification

September 30, 2015 -- Questar Assessment Inc., a K–12 assessment provider focused on building a bridge between learning and accountability, has achieved certification as a Center of Excellence by BenchmarkPortal.

To achieve certification as a Center of Excellence, a company must undergo a rigorous benchmarking process, which compares the organization’s operational metrics to those of its peers, using the world's largest database of contact center metrics.  During this process, BenchmarkPortal experts audit and verify key data from the contact center applying for certification.


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