Proctor Financial, Inc. (PFI) is announces the
recertification of its call center as a Center of Excellence by
BenchmarkPortal for 2014. PFI also received this honor in 2011, 2012 and
2013. Call centers certified as a Center of Excellence by
BenchmarkPortal have surpassed rigorous standards for efficiency and
effectiveness. The team at BenchmarkPortal audits and verifies key
performance indicators and compares PFI’s data to call center data from
other peer organizations. Call centers receive the “Center of
Excellence” designation when ranked in the top ten percent of those
organizations that are surveyed.
Click here to read more... http://www.benchmarkportal.com/call-center-certification/certified-customer-service-center/proctor-financial
February
13, 2015 – Birch Communications, Inc., (“Birch”) a leading technology
service provider of IP-based communications, broadband, cloud and IT
services to small, mid-sized, enterprise and wholesale businesses, has
achieved “Center of Excellence” for the third time by BenchmarkPortal
for 2014. 
February 28, 2015 -- Synchrony Financial (NYSE: