Our 22 Key Performance Indicator Industry Benchmark Report contains information drawn from BenchmarkPortal's flagship benchmarking survey, the In-Depth Reality Check(TM), which is the acknowledged industry standard for contact center benchmarking.
22-KPI Summer Sale: $999 (normal price $1500)
Our 12 Key Performance Indicator Industry Benchmark Reports include a more limited number of metrics, derived from our entry-level RealityCheck(TM) benchmarking survey.
12-KPI Summer Sale: $499 (normal price $650)
Our Worldwide Industry Benchmark Report contains contact center data broken out for three global regions – The Americas, EMEA (Europe, Middle East, Africa), and Asia-Pacific.
Worldwide Summer Sale: $1199 (normal price $2500)