Click on the link below to participate in our Survey for Inbound and Blended Sales Centers and receive free instant reporting at the end of the survey. This competitive market intelligence is not available anywhere else and is our way of showing our appreciation for your input.
You will receive the following:
- Instant Benchmarking Report - Find out how your center stacks up against up-to-the-minute averages on all reported metrics for the inbound sales industry.
- Instant Gap Analysis - Find out where to direct your resources and get the biggest returns by identifying your center's performance gaps.
- Live Look-back Report - Return to Survey results to see updated averages at any time.
Our Benchmarking surveys are the easiest way for a call center to benchmark themselves against peers in our database of thousands of call centers. BenchmarkPortal, has collected key performance indicators from thousands of contact centers worldwide, creating the world's largest database of best practices statistics.