Edmentum Customer Support Achieves Its Third Certification as a BenchmarkPortal Center of Excellence

The Edmentum customer contact center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. “Only the top 10 percent of those benchmarked annually achieve this distinction,” said BenchmarkPortal CEO Bruce Belfiore. “Achieving Center of Excellence certification is an acknowledgement of strong management and leadership in the call center industry.”   

Edmentum is a leading provider of online learning solutions. The company’s support center is responsible for providing a broad spectrum of knowledge across the full range of Edmentum learning solutions, which nearly 1 million students use every day to enhance their learning experiences.

About Edmentum
Edmentum Inc. is a leading provider of online learning solutions designed to drive learner achievement for academic and career success. With more than 50 years of experience driving significant advances in the industry, Edmentum offers a wide variety of innovative solutions spanning a multitude of program areas to empower 21st century teaching and learning. For more information, visit http://www.edmentum.com.

http://www.benchmarkportal.com/call-center-newsresources/press-release/2013/10/edmentum-customer-support-achieves-its-third-certifi