Click the following link to continue reading: http://www.benchmarkportal.com/call-center-newsresources/press-release/2015/04/qbe-recognized-call-center-excellence-9th-year-row
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BenchmarkPortal is a global leader in the contact center industry, providing benchmarking, certification, consulting, training & industry reports. BenchmarkPortal’s mission is to help contact centers reach peak performance in operational effectiveness and efficiency so that the centers will realize increased levels of agent and customer loyalty while containing costs and building enterprise value.
April 24, 2015
QBE Nine Years of Call Center Excellence
QBE’s Mortgage & Lender Services has secured the Call Center of
Excellence re-certification from BenchmarkPortal for the ninth year in a
row. In addition, QBE also participated in BenchmarkPortal’s 2015 Top
100 Call Center Contest where QBE placed in the top 25 of the
medium-sized call center category.
Click the following link to continue reading: http://www.benchmarkportal.com/call-center-newsresources/press-release/2015/04/qbe-recognized-call-center-excellence-9th-year-row
Click the following link to continue reading: http://www.benchmarkportal.com/call-center-newsresources/press-release/2015/04/qbe-recognized-call-center-excellence-9th-year-row
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