April 17, 2015

Announcing The Top Ranking 2015 Top 100 Call Centers Contest Winners! Click the below link to see who won!


BenchmarkPortal ranks the top call center operations in North America based on operational metrics. Click here to see who won: http://www.benchmarkportal.com/call-center-newsresources/press-release/2015/04/2015-top-100-call-center-contest-winners

Top 100 Call Center ContestBenchmarkPortal, a leading call center consulting services group, announces the winners of its 2015 Top 100 Call Center Contest. Participants submitted performance data on key operating metrics. The three winners in each categories had the highest statistical values for efficiency and effectiveness, as computed by BenchmarkPortal's expert formula.

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