BenchmarkPortal is a global leader in the contact center industry, providing benchmarking, certification, consulting, training & industry reports. BenchmarkPortal’s mission is to help contact centers reach peak performance in operational effectiveness and efficiency so that the centers will realize increased levels of agent and customer loyalty while containing costs and building enterprise value.
Ameritas Life Insurance Corp.’s group division has been awarded the
BenchmarkPortal Center of Excellence award for the eighth consecutive
year. Among the top honors in the customer service industry, the award
recognizes the company’s commitment to making access to care easy for
its dental, vision and hearing care customers.