The Corporate Reimbursement Services, Inc. Contact Center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. “Certification is an important distinction because it is based on best-practice metrics drawn from BenchmarkPortal’s database of contact center metrics, which was founded at Purdue University and is the largest in the world,” said BenchmarkPortal CEO Bruce Belfiore. “Achieving Center of Excellence certification is an acknowledgement of strong management and leadership in the call center industry. This achievement confirms the call center’s ability to deliver service that is both efficient and effective.”
http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/01/corporate-reimbursement-services-inc-contact-center-
No comments:
Post a Comment