Click here to continue reading: http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/09/santa-clara-family-health-plan-call-center-achieves-
BenchmarkPortal is a global leader in the contact center industry, providing benchmarking, certification, consulting, training & industry reports. BenchmarkPortal’s mission is to help contact centers reach peak performance in operational effectiveness and efficiency so that the centers will realize increased levels of agent and customer loyalty while containing costs and building enterprise value.
September 8, 2014
Click here to continue reading: http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/09/santa-clara-family-health-plan-call-center-achieves-
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