You will receive the following:
- Instant Benchmarking Report - Find out how your center stacks up against up-to-the-minute averages on all reported metrics for the inbound sales industry.
- Instant Gap Analysis - Find out where to direct your resources and get the biggest returns by identifying your center's performance gaps.
- Emailed PDF Report - Find out where to direct your resources and get the biggest returns by identifying your center's performance gaps.
http://benchmarkportal.
Our surveys are the easiest way for call centers to benchmark themselves against peers. BenchmarkPortal has collected key performance indicators from contact centers worldwide, creating the world's largest database of best practices statistics.
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