Click here to read more: http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/07/federal-reserve-bank-st-louis-contact-center-achieve
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BenchmarkPortal is a global leader in the contact center industry, providing benchmarking, certification, consulting, training & industry reports. BenchmarkPortal’s mission is to help contact centers reach peak performance in operational effectiveness and efficiency so that the centers will realize increased levels of agent and customer loyalty while containing costs and building enterprise value.
July 30, 2014
Federal Reserve Bank of St. Louis Contact Center Achieves Certification as a Center of Excellence
The Federal Reserve Bank of St. Louis customer contact center has been
certified as a Center of Excellence by BenchmarkPortal for the second
year in a row.

Click here to read more: http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/07/federal-reserve-bank-st-louis-contact-center-achieve
Click here to read more: http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/07/federal-reserve-bank-st-louis-contact-center-achieve
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