BenchmarkPortal is a global leader in the contact center industry, providing benchmarking, certification, consulting, training & industry reports. BenchmarkPortal’s mission is to help contact centers reach peak performance in operational effectiveness and efficiency so that the centers will realize increased levels of agent and customer loyalty while containing costs and building enterprise value.
August 6, 2014
Online Call Center Agent Training - Soft Skills Video
Check Out Our New Course For Agents! Agent Soft Skills. The course is Online and On Demand.
Click Here For More Information: http://www.benchmarkportal.com/call-center-training/ondemand-training/agent-training-courses
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