BenchmarkPortal recognizes the exceptional efficiency and effectiveness of the Revolv Contact Center by awarding it Certification as a Center of Excellence for the fourth year in a row. The granting of certification is based on a company’s operational metrics, customer satisfaction and agent satisfaction.
August 5, 2014 - The Revolv customer contact center has been certified as a Center of Excellence by BenchmarkPortal,
a leading contact center research and consulting organization. “Only
the top 10 percent of those benchmarked annually achieve this
distinction,” said BenchmarkPortal CEO Bruce Belfiore. “Achieving Center
of Excellence certification is an acknowledgement of strong management
and leadership in the call center industry.”Click here to continue reading: http://www.benchmarkportal.com/call-center-newsresources/press-release/2014/08/revolv-contact-center-achieves-its-fourth-certificat
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