March 13, 2014

Announcing Call Center Campus 2014 at Planet Hollywood, Nov.10-14! EARLY BIRD CONTEST: WIN A LUXURY SUITE UPGRADE! New course offering: Coaching for Performance.

BenchmarkPortal’s College of Call Center Excellence will hold its 2014 Call Center Campus Week November 10-14 at Planet Hollywood in Las Vegas. This annual, unique call center industry event presents an opportunity for attendees to get on the fast track to upgrade customer service and to drive their call centers’ performance to the top. Industry experts, along with BenchmarkPortal’s premier team of instructors, will lead and guide Pre-Symposium Certification Workshops and the two-day Symposium, where we will explore call center challenges and emerging trends in the industry. The Symposium - unlike any other - features sessions and discussions to inspire innovative thinking and engage participants in exploring compelling avenues for advancing the call center industry. From the informative and inspiring sessions to the multiple networking opportunities, you'll walk away with the skills, connections and resources you need to take your career to the next level.

Symposium, November 13-14, 2014:
Guest Speakers
Learning Sessions
“Hot Topic” Roundtable Discussions
Welcome & Networking Reception
Awards Ceremony
Networking Breakfasts
Lodging is Included

Workshops, Nov, 10-12, 2014:
Complimentary Access to 2-Day Symposium
Complimentary Access to Welcome & Networking Reception
Networking Breakfasts
Lodging is Included

Management Workshop, Nov. 10-12, 2014
Quality Assurance Workshop, Nov. 11-12, 2014
Workforce Management Workshop, Nov. 11-12, 2013
NEW OFFERING! Coaching For Performance Workshop, Nov. 11-12, 2013

Sign-up early to be entered into a raffle to win an complimentary upgrade to a luxury suite.

The Grand Prize Winner will receive a complimentary upgrade to the PANORAMA Suite. Measuring 1,255 square feet and offering a 180-degree view of the Strip, each Las Vegas room features its own Hollywood theme. Must register before August 1st to be entered to win. Anyone who is registered before 8/1 will be entered into both give aways.

The Second Place Winner will receive a complimentary upgrade to the Strip Suite. Measuring 850 square feet, each suite offers dazzling views of the Las Vegas Strip. Must register before Oct 1st.

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