Solution Center recognized as a top ten center for 2013Scottsdale, Ariz., March 13, 2014 –– McKesson Specialty Health announced today that its Reimbursement, Access & Safety Services Solution Center in Scottsdale, Ariz. was certified as a Center of Excellence for the fifth consecutive year by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry. Out of thousands of call centers and all industry segments in North America, the McKesson Specialty Health Solution Center was recognized as a top 100 call center and as a top ten center in the large-size category for 2013.
The McKesson Specialty Health Reimbursement, Access & Safety Services Solution Center is a state-of-the-art facility with highly trained customer service representatives providing a wide variety of educational, reimbursement, REMS, clinical, data gathering and marketing services on behalf of pharmaceutical manufacturers. Its staff of 900 seats facilitates more than 11 million interactions annually, offering support for single and multi-drug programs for therapies in oncology, rheumatology and other therapeutic areas.
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