October 23, 2014

Call Center Campus Week There Is Still Time To Register! Las Vegas, NV at the Planet Hollywood Hotel November 10-14, 2014

Call Center Campus Week in Las Vegas - 4th Annual 

There Is Still Time To Register! Lodging & Classroom Seats Available.

Join Us For a Unique
Week of Learning.

Pre-Symposium Certification Workshops

- Lodging is Included
- Complimentary Access to 2-Day Symposium
- Complimentary Access to Welcome/Networking Reception
- Networking Breakfasts

2-Day Symposium

November 13-14, 2014
“Imagine Excellence”
People, Technology, Connections - From Today to Your Tomorrow
- Lodging is Included
- Guest Speakers
- Breakout Learning Sessions
- “Hot Topic” Roundtable Discussions
- Welcome/Networking Reception
- Networking Breakfasts
  • Opening Keynote Presented by Prof. Richard Feinberg, Purdue University, Consumer Sciences and Retailing.
  • Customer Centric Culture
  • Net Promoter Score and Customer Effort
  • Imagining a Healthier Call Center: Lessons From The Industry's Biggest Loser
  • Stretching and Fitness in The Call Center
  • Transforming Training Approaches - Getting Better Business Results
  • 2-Days of Roundtable Discussions!
  • Your Centers Customer Satisfaction Challenges & Resolutions
  • and more...
Call Center Campus Week in Las Vegas

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