Call Center Law

Listen now on demand to our latest CallTalk Show on Call Center Law. Adam Losey, Esq., an attorney with Foley & Lardner, will share tips on monitoring communications as well as other legal issues important to contact centers. As privacy counsel for call centers, Adam works with client-side management to develop and implement policies governing monitoring and recording of telephone calls and electronic communications, as well as data management issues associated with call recordings and electronically stored information.

Guest Host: Adam Losey, Attorney, Foley & Lardner LLP

Adam Losey is an internationally recognized attorney, author, and educator in the field of technology law. He represents a number of Fortune 100 companies in high-stakes complex litigations across the country involving challenging issues at the intersection of law and technology. In addition to his litigation practice, Mr. Losey routinely advises clients large and small on a variety of sophisticated information security, incident response, privacy, electronic discovery, and data management matters. Mr. Losey is a member of the New York, Florida, and District of Columbia bars.

Click here to listen to the show: http://www.benchmarkportal.com/call-center-newsresources/calltalk-online-radio-show/5/9/call-center-law